Privacy Policy
Your privacy is important, so we have
created the following Privacy and Security Policy to let you know what
information we collect when you visit our websites, ivaluepack.com (the
"Site"), why we collect it, and how it is used. This Privacy and
Security Policy also addresses our data security practices, the options you
have to access and control any personally identifiable information you provide
to us, and other matters. This Privacy and Security Policy is governed by our
Terms and Conditions. To the extent there is a conflict between the terms of
the Privacy and Security Policy and the Terms and Conditions, the Terms and
Conditions shall govern. We may periodically make changes to this Privacy and
Security Policy which will be included on this page. It is your responsibility
to review this Privacy and Security Policy frequently and remain informed about
any changes to it, so we encourage you to visit this page often. By using the
Site, you agree to this Privacy and Security Policy. This is our entire and
exclusive Privacy and Security Policy and it supersedes any earlier version.
I. What Information do
we collect from you and why?
"Real World" Personal
Contact Information
To make a purchase through the Site,
we require you to supply us with your first and last name, home or other
physical address, including your street name and address and name of your city
or town, your telephone number or other "real world" personal contact
information. If you supply us with your personal contact information, you may
later access it, update it, modify it and delete any inaccuracies. Please note,
we generally keep a copy of the previous personal contact information for our
records. We aim to keep our information about you as accurate as possible. If
you would like to review or change the details you have supplied us with, you
may do so at any time by accessing your account through the My Account link
located at the top of each page on the Site. You may also choose simply not to
provide your personal contact information at the point of collection; however,
you will not be able to purchase products through the Site.
We use this information to complete,
support and analyze your purchases, to facilitate and improve your use of the
Site, to communicate with you, for internal purposes and to comply with any
requirements of law. This information may be disclosed to our staff and to
third parties involved in the completion of your transaction, the delivery of
your order or the analysis and support of your use of the Site. We do not sell
and will not divulge your personal contact information to third parties other
than as specified in this Privacy and Security Policy without your permission
unless we are legally entitled or obliged to do so (for example, if required to
do so by Court order or for the purposes of prevention of fraud or other
crime).
II. Your Email Address
To register for an account through
the Site, we require you to supply us with your email address, or other
information needed to contact you online. If you supply us with your email
address, you may later access it, update it, modify it and delete any
inaccuracies by accessing your account through the My Account link located at
the top of each page on the Site. Please note, we generally keep a copy of your
previous email address for our records. You may also choose simply not to
provide us with your email address; however you will not be able to purchase
products through the Site.
We use this information to complete,
support and analyze your purchases from us, to facilitate and improve your use
of the Site, to communicate with you, and to comply with any requirements of
law. We also use this information to respond to any questions you might have
and to provide you with information about specials offered through the Site
(only if you have selected this service on the Account Login page). This
information may be disclosed to our staff and to third parties involved in the
completion of your transaction, the delivery of your order or the analysis and
support of your use of the Site. We do not sell and will not divulge your email
address to third parties other than as specified in this Privacy and Security
Policy without your permission unless we are legally entitled to obliged to do
so (for example, if required to do so by Court order or for the purposes of
prevention of fraud or other crime).
· Credit Card and
Payment Information
When you purchase an item through the Site, you are required to
select a method of payment. For credit cards, you are directed to PayPal and we
don’t collect or store any information on your credit card.
III. Other Types of
Information We Collect
· Purchase
Information
We may collect information actively generated by the purchase of
a product or service, such as a payment method. We use this information to
process your order and analyze and support your use of the Site. This
information may be disclosed only to our staff and to third parties involved in
the completion of your transaction, the delivery of your order or the analysis
and support of your use of the Site. We do not sell and will not divulge your
purchase information to third parties other than as specified in this Privacy
and Security Policy without your permission unless we are legally entitled to
obliged to do so (for example, if required to do so by Court order or for the
purposes of prevention of fraud or other crime).
· Navigation and
Clickstream Data
As you browse our Site, we may gather navigational and
clickstream data that shows what pages are visited and how long various
features are used. This information will not reveal your identity or be linked
to you personally. We use this information to complete, support and analyze
your purchases from us; to facilitate and improve your use of the Site; to
comply with any requirements of law; to serve, or have a third party serve
specialized or relevant advertising content and/or recommendations to you on
the Site or on a third party’s website; for internal purposes; and to determine
any commissions due to our Affiliates. This information may be disclosed only
to our staff and to third parties involved in the completion of your transaction,
the delivery of your order, and the analysis and support of your use of the
Site. We may from time to time supply the owners or operators of third party
sites from which it is possible to link to our Site with information relating
to the number of users linking to our Site from their sites. You cannot be
identified from this information.
IV. We May Use Third
Party Advertising Companies To Serve ADS For Us
These companies may employ cookies
and action tags (also known as single pixel gifs or web beacons) to measure
advertising effectiveness. They may also use this technology to serve
specialized or relevant advertising content and/or recommendations to you on
the Site or on a third party’s website. Any information that these third
parties collect via cookies and action tags is completely anonymous and does
not contain any personal contact information. If you would like more
information about this practice and your choices, including how to opt-out,
please drop us an email at: support at ivaluepack.com.
V. When and Why We
Might Disclose Your Personal Information
We may disclose your information to
our staff and to third parties involved in the completion of your transaction,
the delivery of your order, and the analysis and support of your use of the
Site. We may disclose your information if necessary to protect our legal
rights, if the information relates to actual or threatened harmful conduct, or
we have good faith belief that such action is necessary to (1) conform to the
requirements of law or comply with governmental orders, court orders, or legal
process served on us or (2) to protect and defend our property or other rights,
the users of the Site or the public. This includes exchanging information with
other companies and organizations for fraud protection and credit risk
protection. If we should ever file for bankruptcy, are part of a
reorganization, sell our assets or merge with another company, we may sell the
information you provide to us through the Site to a third party or share your
personal information with the third party or company we merge with.
VI. What are Cookies?
Why Do We Use Them?
Cookies are very tiny text files that
are stored on your computer when you visit certain web pages that record your
preferences. We use cookies to provide you with the best level of service by
keeping track of what you have in your shopping cart, remembering you when you
return to our store and using them to help us show you advertisements which are
relevant to your interests. They cannot harm your computer and they do not
contain any personal or private information. You must accept cookies to shop
through the Site. You can erase or block cookies from your computer if you want
to (your help screen or manual should tell you how to do this), but the Site
may not work correctly or at all if you set your browser not to accept cookies.
VII. How Long Do We Keep
User Information?
We generally keep user data on our
server or in our archives for as long as we reasonably need it (for instance
for taxation or insurance purposes or in case orders may give rise to claims).
We may alter this practice according to changing requirements. For example, we
may delete some data if needed to free up storage space. We may keep other data
for longer periods if the law requires it. In addition, information posted in a
public forum could stay in the public domain indefinitely.
VIII. Third Party
Websites?
This Site may contain links to third
party websites. We are not responsible for the privacy practices or the content
of such websites even if you access them using links from our Site. Your use of
these third- party websites is entirely at your own risk and we recommend that
you check the privacy and security policy of each site you visit. When you
click on a third-party link, you are essentially taken to a third party’s
website. We make no representation or warranty as to the effectiveness, quality,
legitimacy or data protections of any third-party website.
IX. Information about
Products and Services We Offer
It is very important to us that we
provide you with the highest level of service. In order to help us do this,
from time to time we may send you details of products and services which we
think may be of interest to you. We may send you marketing communications with
your consent. If at any time you do not wish to receive these details and wish
to unsubscribe from marketing communications, you may do so by accessing your
account through the My Account link located at the top of each page on the
Site.
X. If You Have a
Privacy Question
If you have a privacy question about
the Site, or about the Privacy and Security Policy, please drop us an email
at: support at ivaluepack.com to contact us. Or write to us
at:
c/o Value Pack Enterprises
2 Kallang Puddding Road#09-09
Mactech Building
Singapore 349307.
We will investigate your question,
respond to your inquiry and attempt to resolve any concern regarding your
privacy question.